“How are you?” “Fine.”
This is how it goes for the majority of our conversations. Especially now, as we are working remotely it has become imperative that our conversations shift to better questions to fully understand who we are working with, what their facing, and how we can help. This exchange is so thoroughly rooted in the societal norm of terrible questions, that it normalizes inauthentic conversations that don't include the excitement and support found in asking truly thoughtful questions.
So next time, before you ask how are you? Be a better leader with better questions and try theses.
What’s on your mind?
What do you mean?
What are you currently challenged with?
What do you feel pride about today/this week?
What habit have you started or stopped since the quarantine?
What are you most looking forward to?
How can I support you?
What are some things you realized you no longer need?
What is something you do that makes you feel useful?
What problem do you wish you could solve?
What time of the day or the week, is the hardest for you?
How do you want this experience to change you/us?