Informed Consent

Credentials

I am a credentialed and certified professional life coach through the International Coaching Federation with an ACC (associate certified coach) credential.  In addition to this certification and credential, I am also a certified organizational development coach, and a clinical mental health counselor in training.

https://www.youracclaim.com/badges/1e0f5697-7c97-40a9-92f7-154010dc27a2


The Process

My coaching practice is limited to women 25 years and older. Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional, or business goals and develop and carry out a strategy/plan to achieve those goals. Coaching is not always comfortable or straightforward as difficult emotions are often having to be sorted through for change to occur.  Clients should feel comfortable with me as their coach and be able to ask about whatever is on their minds regarding the process.  There are risks and benefits associated with coaching.  Risks:  May include experiencing uncomfortable feelings, such as sadness, guilt, anxiety, anger, frustration, loneliness, and helplessness because the process of coaching often requires discussing the unpleasant aspects of your thoughts and choices.  However, coaching has been shown to have benefits for individuals who undertake it.  Benefits: Coaching often leads to a significant reduction in feelings of distress, increased satisfaction in inter and intra-personal relationships, greater personal awareness and insight, increased skills for managing stress and situations and life events, and resolutions to specific problems and actualization of goals.  But, there are no guarantees about what will happen. Coaching requires a very active effort on your part. To be most successful, you will have to work on things we discuss outside of sessions. The Client understands that to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance, and create the time and energy to participate fully in the program. You have a responsibility to maintain engagement in their coaching; I will not remind you to follow up on session reservations, activities, assignments, or assessments which need to be completed. 

Services

Piper Harris provides coaching to women 25 and older. Coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals. Coaching is a goal-oriented, active and collaborative process between Coach and Client.

Coach-Client Relationship
 

Piper Harris maintains the ethics and standards of behavior established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics ). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior. Uniquely, Piper Harris is also taking part in graduate studies of Clinical Mental Health Counseling and will also adhere to the American Counseling Association (ACA) Code of Ethics (https://www.counseling.org/resources/aca-code-of-ethics.pdf.). This does not imply licensure or certification as a licensed professional counselor but serves to provide information on Piper Harris' continued education.

Dual Relationships

Exist when a coach interacts with a client in any capacity beyond a coach’s role, such as being the client’s friend, business associate, or the teacher of the client’s child.  As your coach, I will not accept you as a client if I feel a significant dual relationship exists.  It is essential to realize that not all dual relationships are unethical or avoidable.  Coaching never involves any dual relationship that impairs my objectivity, judgment, or that can be exploitative. In some areas, dual relationships may be unavoidable.  As your Coach, I will never publicly acknowledge working with you without your permission, in most cases, I will allow you to approach me if you choose to do so.  It is your responsibility to advise me if a dual relationship exists or arises that may become uncomfortable for you in any way.  I will always listen and respond to your feedback and will discontinue the dual relationship if I find it is interfering with, or may interfere, with the effectiveness of our coaching or your welfare. It is important to remember that you are experiencing me only in a professional role. 

Confidentiality and Record-Keeping

This coaching relationship, as well as all information (documented or verbal) that the Client shares with Piper Harris as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions). Thus communications are not subject to the protection of any legally recognized privilege. I will not to disclose any information pertaining to you without your written consent or that would harm you in any way. I will not disclose your name as a reference without your consent. You agree that confidentiality will be enforced to the best of my ability. However, there is no guarantee.  Confidential Information does not include information that: (a) was in my possession prior to it being furnished by you; (b) is generally known to the public or in your industry; (c) is obtained by me from a third party without breach of any obligation to you; (d) is independently developed by me without the use of or reference to your confidential information; or (e) if I am required by statute, lawfully issued subpoena, or by a court order to disclose; (f) is disclosed to me, and as a result of such disclosure the I reasonably believes there to be an imminent or likely risk of danger or harm to yourself or others and (g) involves illegal activity. 

I am not required to keep records as a certified coaching professional; however, as a member of the ACA, I am required to keep appropriate records of the coaching services I provide.  Your records are maintained in a secure location, on an external drive with encryption and password protection.  I keep brief records noting that you were here, your reasons for seeking coaching, the goals, and progress we set, topics we discuss, your medical, social history, income records, payment service records, records I may have received from other providers you have given to me with your written permission, as well as billing records or other communications between us including; email, text, or e-sign services. Any records will be retained for no less than six years. 

Session Fees

All sessions are 60-90 minutes in length, dependent on your purchase options.  The standard fee is $110 per hour, however, this is subject to change at any time. Fees are to be paid prior to service.

Insurance

Coaching is not a covered service by insurance. Sliding scale fees are provided to help with budgetary concerns.  Please ask for more information.

Late Cancellations/No Shows

Cancellation of any sessions must be received within 12 hours of scheduled services.  Late cancellations will be charged for their session and/or fee.  You agree to a timely appearance at all sessions. If you are unable to arrive within 10 minutes past the session beginning time, you are charged your session and/or fee.  



Emergency Services

Piper Harris does not provide emergency services. All phone and email messages will be checked daily but are not for the use of an emergency. If you have an emergency call 911.

 

Contact and Hours of Operation


I am often not immediately available by phone or email. I do not answer my phone or email when I am with clients or otherwise unavailable. At these times, you may leave me a message or email. However, this is not confidential.  I will return your phone call or email in no less than 24 hours; up to 2-4 days.  If you have an emergency, you must call 911 and speak with professionals on the call.  I will make every attempt to inform you of planned absences.
 

Hours of Operation

Iwill be available to you Monday through Friday from 9 AM to 5 PM Eastern Standard Time. If communication is received after 5 PM EST, I will respond the following business day. If communication is received after 5 PM EST on Friday, you will receive communication the following Monday. These hours of operation are not inclusive of after-hours sessions (any time after 5 PM EST).

 

Contact:
Phone: (770) 317-1126

Email: piper@piperharris.net